Chief Technology Officer
Phil Crawford is an experienced technology leader with a proven track record of success in the restaurant and hospitality industry. Currently serving as the CTO of CKE Restaurants, the parent company of Carl’s Jr. and Hardee’s, Crawford oversees the company’s digital and technology functions across its 4000+ QSR restaurants worldwide.
With a deep understanding of how technology can enhance the dining experience, Crawford is dedicated to building a technology-forward, data-driven company that exceeds the evolving expectations of consumers. He has over 20 years of experience in C-Level Technology roles, including previous positions as Global Chief Technology Officer at Godiva Chocolatier, Inc. and Chief Information Officer/Head of Technology for Shake Shack, Inc. and Yard House Restaurants, Inc. where he developed and implemented innovative technology strategies that helped to fuel growth and success.
At CKE Restaurants, Crawford is responsible for leading the development and implementation of innovative technology solutions that improve operational efficiency and enhance the customer experience. Under his leadership, the company has invested in cutting-edge technology such as mobile ordering, loyalty programs, and artificial intelligence solutions that leverage customer data to drive personalized marketing and promotions. His leadership and expertise have positioned CKE Restaurants as a leader in restaurant technology, and his contributions continue to drive the company’s success.
Crawford is known for his strategic vision, hands-on approach, and ability to leverage technology to drive business results. With a deep understanding of the unique challenges and opportunities facing the restaurant industry, Crawford is a sought-after expert in restaurant technology. His experience, expertise, and leadership have made him a key figure in shaping the future of the industry and driving innovation across the restaurant landscape. Crawford most recently was recognized as the 2022 Tennessee CIO of the Year ORBIE® Award recipient.